Your club shipment will be billed and shipped on a monthly basis. Depending on the membership you have chosen, here’s when to expect billing/shipping:
- Blind 6: Billed and shipped the First week of the month.
- Explore 4: Billed and shipped the Second week of the month.
- Somm 6: Billed and shipped the Third week of the month.
- Somm 6 Reds: Billed and shipped the Third week of the month.
You will be notified via email 5 days prior to billing about your upcoming shipment. Please respond to this email if you need to make any changes to your shipment or membership.
If you sign up for a membership after the monthly billing cycle, you will receive your first shipment the following month.
Preserving the integrity of your wine during shipping is a responsibility we take very seriously at SommSelect. During times of extreme temperatures (heat and/or cold spikes), your club shipment will be placed on hold. Once extreme temperatures have passed, we will release the shipments. You will be notified via email if your club shipment has been placed on hold due to extreme temperatures.
Because we are shipping alcoholic beverages, someone 21 years or older must be present at the time of delivery to receive your club shipment. You will receive the tracking details for your club shipment via email when the wine has been shipped.
A membership can be adjusted at any time by emailing us at firstname.lastname@example.org or calling us at 707-307-5550. It would be greatly appreciated if you can provide a reason why you are canceling your membership so we can continue to improve our service.